You aren't receiving mail from one of the Mailing Lists on campus.
There are a few possible reasons this is happening...
Unfortunately, in the efforts to reduce duplication of messages, UCSB Connect (aka GMail) will not have a copy of the message in your Inbox, as it already exists in your Sent Folder. There is no real easy way to prevent this functionality short of adding yourself, manually, to the CC. |
You may want to check in your Spam folder to see if it is there. Sometimes the message may get treated as spam due to the content in the message. If it is there, you can click on the message and then on the Not Spam above the message or Report As Not Spam. |
Some of the Engineering Accounts may not have been merged to the @engineering.ucsb.edu domain. As an example: User jdoe is part of Mechanical Engineering prior to the UCSB Connect merge and always used jdoe@engineering.ucsb.edu email address. After the merge, jdoe was given the UCSB Connect account of jdoe@ucsb.edu, and jdoe@me.ucsb.edu, but not jdoe@engineering.ucsb.edu. To see what aliases are associated with your UCSB Connect account, do the following:
If you do not see the <your username>@engineering.ucsb.edu listed, you can contact help@engineering.ucsb.edu to add that alias. Otherwise, you can also just re-subscribe to the mailing list or contact the Mailing List admin to update the list with your current, preferred email address. |
Many mailing lists and google groups offer the option to unsubscribe, if you clicked this, please contact the list or group owner to be added back. Many mailing lists and google groups also offer a digest option, which means you get emailed once a day/week/month in a batch instead of every time an email goes out. To fix this for google groups:
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UCSB uses Google Connect for most individual emails, which means a lot of delays are not actually from the Mailman servers but at the point where Google accepts mail from said server or delivers said mail to individuals. Due to the abuse of third party apps by spammers across the planet, Google is deliberately being heavy handed in an effort to encourage people to use google groups or pay extra to use mass mail options. Note all numbers are from Google Connect Terms of service as listed on https://connect.ucsb.edu/ under "Limits for sending & getting mail" as of March 2024
Due to the above issues we are encouraging the following:
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