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UCSB Maas360 Iphone and Ipad - Manual Enrollment Procedure

UCSB Maas360 Iphone and Ipad - Manual Enrollment Procedure

Apr 30, 2025

Contents

This procedure based off the procedure maintained for the ITSS Support teams, but the same general method may be used to manually enroll a MacOS device in any UCSB Maas360 Site. Note the following:

  • During site selection, be sure to select your department’s particular UCSB Maas360 site.

  • To skip site selection, avoiding errors by end-user enrollments, you can also the site specific link

Requirements:

  • Local administrative permissions on the device to be enrolled.

  • Active UCSBnetID and UCSBnetID@ucsb.edu email

  • No other Antivirus installed other than the UC provided Trellix or FireEye Antivirus.

Recommended Prep:

  1. OS updates - based on test computers, we will want to make sure all computers are fully up to date before trying to enroll them, the fewer changes that are going on at one time, the less stuff goes wrong and the faster the enrollment will be.

    1. All users have the ability to apply updates under system preferences >> general >> software update >> Also available >> "more info" hyperlink in blue (if you are updating your current OS instead of upgrading to the latest OS).

  2. Unencrypting hard drives - this is an added security feature, also known as Filevault, that encrypts either the full hard drive or a user account. If you have enabled it at the user level, please turn it off. Once we migrate to the new jamf instance, we will re-encrypt so expect a pop up about encrypting your account or enabling FileValut after the transition. Filevault / Disk encryption makes it harder to access data and files if a computer is stolen, which is generally a good thing, but we don't want the computer accidentally wiping itself because it thinks the JAMF transition is an attempt to access/steal stuff.

  3. Backups - If you are not already using Icloud, Crashplan (Office of Research provided tool) or similar free software such as Google Drive to backup your desktop and documents, or doing time machine backups to a different computer or portable backup drive to back up your entire disk or some other backup method, it would be a good idea to do so before we do any major changes to your computer. You can sync your bookmarks in both Chrome and Firefox between computers or export them to HTML files. Plan for the worst, hope for the best, and settle for something in between. Please let me know if you need any help setting this up, ECI's contact email is help@engineering.ucsb.edu

  4. Removing other antivirus software other than Trellix/FireEye: Unfortunately antiviruses tend to not play nice and it's recommended that you only have one on your system at a time.

  5. Renaming the device with a unique name with no special characters or spaces. A lot of departments use 4 letter long department code followed by a unique name with all spaces turned to slashes. Some examples: COMS-EXAMPLE-ipad or SSLEEC-XYZ-LAB-1 or CHNE-Xyz-Lab-1 would all be valid names

Enrollment Procedure:

 

  1. Open Safari on your iOS (Apple iPhone or iPad) device and navigate to https://m.dm/CECI (this link may differ based on department but CECI is the main one for the College of Engineering)

  2. On the Authenticate page, please fill in your UCSB email address and tap “Continue”.

  3. You will then be notified that you will be redirected to the Single Sign-on page. Tap “Continue”.

  4. Fill in your UCSBnetID and password, then tap “LOG IN”.

  5. After successfully logging in with SSO, you will be redirected to the MaaS360 Steps page. Please tap “Continue”.

  6. On the Accept Terms page, tap “I Accept”.

  7. On the Download Profile Page, tap “Download”.

  8. If prompted, please tap “Allow”.

  9. On the Profile Downloaded pop-up, tap “Close”.

  10. Next, you will need to follow the instructions on the Profile Download Complete page. (They are included below). DO NOT TAP “Continue” AT THIS TIME.

  11. Go to the Settings app and tap on “Profile Downloaded”.

  12. On the Install Profile Setting page tap “Install” in the upper right corner and enter your device passcode.

  13. After inputting your device pass code, you will be prompted to tap “Install” once more.

  14. Tap “Install” in the upper right corner of the Warning page.

  15. Tap “Trust”

  16. On the Profile Installed page, tap “Done”. Close the settings app and open Safari.

  17. At this point, you may see a few pop-ups informing you that CECI or ITSS (Central IT for UCSB) is installing Apps (IBM MaaS360, Chrome, and others) from the App Store onto your device. Please tap “Install” on any and all of these pop-ups. Maas360 will try to use the Apple Volume Purchasing Program (VPP) token associated with CECI, but if you are signed in with a personal AppleID, it may ask you to sign in with that instead, to download the Maas360 application.

  18. Safari should still be open to the MaaS360 Profile Download Complete page. Please tap “Continue”.

  19. You should now be on the MaaS360 Install Apps Page. Your device is now enrolled in Maas360. You can close Safari. Thank you for your assistance.

  20. Email help@engineering.ucsb.edu so a System Administrator can assign your computer to the appropriate departmental group within the College of Engineering instance. Include your device's name in the email so that we can find it on the list. For example Computer Science has additional software only available to computer science students, faculty and staff. IEE, TMP, SSLEEC, ENMT and CHNE also have paid software that is not installed by default for devices in the general group for the College of Engineering.