Firefox not saving/loading up bookmarks.

Owned by Marc Miller
May 08, 2018

Problem

You are trying to save bookmarks, but Firefox seems to not be saving them or importing them.

Cause

The database that Firefox is using is corrupted and will need to be rebuilt.

Solution

The places.sqlite files need to be deleted so the database can be rebuilt.

Here is how you do it for the various OS...

For Linux
  • Open up a terminal window using either Terminal or Terminator
  • Type 'cd .mozilla/firefox'
  • Type 'ls', you should see something like:

<random characters>.default

  • Type 'cd <random characters>.default'
  • Type 'rm places*'
For Mac (Managed by ECI)
  • Make sure you are closed out of Firefox (Command-Q)
  • Go to Spotlight (The magnifying glass icon in the upper right hand corner)
  • Type the following: fixbookmarks.command
  • Follow the commands in the window
  • Start up Firefox and check your bookmarks
For Mac (Not ECI Managed)
  • Open up a terminal window by going to the upper right, clicking on the magnifying glass icon and typing 'terminal'
  • Type 'cd /Library/Application\ Support/Firefox/Profiles'
  • Type 'ls', you should see something like:

<random characters>.default

  • Type 'cd <random characters>.default'
  • Type 'rm places*'
For Windows
  • Press the 'Windows Key' and the 'R' key to pull up a run window.
  • Type in '%appdata%\Mozilla\Firefox\Profiles' and hit enter.
  • Double click on the folder ending in '.default'
  • Delete any file starting with 'places'.

Then start Firefox and check your bookmarks.