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Thunderbird is not considered a supported application by the Connect folks so all support is "best effort"
Despite being the recommended method by the connect folks gContactSync is a third part add on and is not always updated consistently.

If gContactSync is not working this week, there are other methods that may work

Via UCSB LDAP as of Fall 2021

please note that these instructions only work from on campus IPs

On the Thunderbird window

Open Address Book window by

Clicking the Address Book icon, OR,
Pulling down Tools menu and selecting Address Book

Open the Directory Server Properties window by

Pulling down the File menu, select New menu, select LDAP Directory

However this only works via advanced search. simple search in the compose window returns blank addresses or errors

To actually see contacts, go to the address book > edit > search address

This is a known bug that has been reported to the Connect folks

Generic instructions taken from http://hep.ucsb.edu/ldap/:

Input

Name: [anything]

Hostname: [look at the list below]

Base DN: [look at the list below]

Port number: 389 (default)

Bind DN: [blank]

Institutions	Hostname	Base DN
Argonne	ldap.anl.gov	o=Argonne National Laboratory, c=US
Brookhaven	ldap.bnl.gov	o=Brookhaven National Laboratory, c=US
Case Western Reserve	ldap.case.edu	ou=People,o=cwru.edu,o=isp
CERN	ldap.cern.ch	o=cern,c=ch
Columbia	ldap.columbia.edu
Cornell	directory.cornell.edu	ou=People,o=Cornell University,c=US
FNAL	ldap.fnal.gov	o=fnal
Harvard	phonebook.harvard.edu	o=Harvard University, c=US
Lawrence Livermore	ldap.llnl.gov	o=Lawrence Livermore National Laboratory, c=US
MIT	ldap.mit.edu	dc=mit,dc=edu
NYU	ldap.nyu.edu	o=New York University,st=New York,c=US
Princeton	ldap.princeton.edu	o=Princeton University,c=US
SLAC	ldap.slac.stanford.edu
Stanford	ldap.stanford.edu	cn=people,dc=stanford,dc=edu
UC Berkeley	ldap.berkeley.edu	ou=people,dc=berkeley,dc=edu
UC Davis	ldap.ucdavis.edu	ou=People,dc=ucdavis,dc=edu
UC Irvine	ldap.service.uci.edu	ou=University of California Irvine,o=University of California,c=US
UC Riverside	ldap.ucr.edu	ou=persons,dc=ucr,dc=edu
UC San Diego	ldap.ucsd.edu	o=ucsd
UC Santa Barbara	ldap.ucsb.edu	o=ucsb
UC Santa Cruz	ldap.ucsc.edu	o=ucsc
U of Calgary	directory.ucalgary.ca	o=ucalgary.ca
UCLA	ldap.ucla.edu	ou=person,dc=ldap,dc=ucla,dc=edu
U of Chicago	ldap.uchicago.edu
U of Minnesota	ldap.umn.edu	o=University of Minnesota, c=US
USC	ldap.usc.edu	o=usc.edu

Via Contacts Apps for Various OS

please see https://support.google.com/contacts/answer/2753077 for the latest version of the below

On a Mac computer

On your Mac computer, open System Preferences.
Click Internet Accounts.
Click Google.
Note: To use a different account, in the bottom left, click Add Google.
Enter your email address and password. Click Next.
Check Contacts.
Click Done.

On a Windows 10 computer

On your Windows computer, open Settings.
Click Accounts Email & App Accounts Add an Account Google.
Enter your email address and password.
Review the permissions, then click Allow.
Click Done.

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