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Please refer to this page here: Unable to create a CSIL/Engineering Account |
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If you have an engineering account, the likely cause is due to your account may not have gotten a UCSBNetID associated with it. Please contact help@engineering.ucsb.edu and provide them the following:
We will fix your account so you will be able to use the password reset process and contact you when you should be able to try again. |
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