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Issue

You forgot your UCSBNetID and/or Password.

Resolution

Students - The UCSBNetID and password is the same as your umail username (i.e. <username>@umail.ucsb.edu) and password.

Faculty/Staff - Your UCSBNetID is the same as your STAR Login.


If you still cannot remember your UCSBNetID password, you can reset it at the UCSB Campus Identity Manager website here:

https://secure.identityim.ucsb.edu/manageridm/manage

If you still are having problems with your UCSBNetID, you should contact Enterprise Technology Services at:

Phone:

    • Students - 805-893-4357
    • Faculty/Staff - 805-893-5000

Email: help@identity.ucsb.edu

Student Support Centers:

    • Phelps 1521
    • HSSB 1203
    • Psychology East 1804
    • Music 1401

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