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First, make sure you are on a network that allows VPNs and that you have internet connectivity. No network means no network licenses.
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Some Internet Service Providers (ISPs) block some or all VPNs. ECI has no control over non-university networks and cannot guarantee a secure connection on them. VPNs are banned in China and are now considered a crime by China's Ministry of Industry and Information Technology (MIIT) |
Assuming you are on a network that allows VPNs and that you have connectivity, the next step is to check your computer.
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