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Remote work is not always easy. Some people struggle with staying productive in their home office, others have difficulties with the Working From Home (Additional Options)communication between their team members.
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Please note that ECI does not control or provide anything besides "best effort" support for any of these applications and programs unless otherwise mentioned. All listed programs have their own tech support people and unless otherwise mentioned, are in no way associated with the University of California Santa Barbara |
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Getting Started Securely
Security Checklist
EVERYONE should do this, at least once a quarter, to avoid problems in the future, such as needing to scramble to get a computer up to date or needing to replace something at the last minute with little or no notice. If you cannot remember the last time you viewed these pages, now is a good time to start
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- Securing a computer on Campus
- How do I keep my computer from getting infected?
- UCOP Guidelines - https://security.ucop.edu/policies/security-controls-everyone-all-devices.html
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Campus Pulse Secure VPN
A VPN is a Virtual Private Network. A VPN is an alternative to a truly private network, where someone completely owns the infrastructure (i.e., wires) between locations and no one else can use it. Typically a VPN is used when some part of the network path crosses a public network such as the Internet or, in the case of wireless, "airspace." A VPN may also be used to provide additional security on private networks. The VPN builds an encrypted "tunnel" through a public/private network which provides the necessary confidentiality (this prevents snooping), sender authentication (this prevents identity spoofing), and data integrity for secure access to private resources.
A VPN client allows you to "tunnel" all of your traffic to UCSB over an encrypted, authenticated link which terminates on campus at our VPN server. The VPN server decrypts your traffic and forwards it to whatever its original destination was, but it changes the source address of your traffic from your ISP-assigned address to a UCSB-assigned address. This way, all of your traffic appears to be coming from on campus and may not be limited by internal Internet firewall rules.
What You Need
A UCSBNetID
A network connection (for example, dial-up, cable modem, DSL)
- A UCSB-customized VPN client for your machine
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Google G Suite for Education Tools
Google is getting their own heading separate from all others since the University Does have a contract with them in regards to our G Suite for Education and our email system. Primary support is ETS. -Enterprise Technology Service Center (http://etsc.ucsb.edu/ | 805-893-5000)
Google is not just email, it features a whole suite of tools that can make your life easier. We also have lots of documentation on the most common features
Mail - UCSB Connect
UCSB’s email and calendaring service powered by Google’s G Suite for Education. G Suite for Education is a collection of cloud computing productivity and collaboration software from Google. It includes Google's popular web applications such as Google GMail, Calendar, Drive, Hangouts, Docs and Sheets. G Suite provides a complete package of communication and collaboration tools suitable for any device.
Google Shared Drive
Google Shared Drive is meant to be a group Cloud Sharing Experience, where someone can create a Shared Drive to share with a group of members.
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With UCSB Connect, any Connect user can create a Shared Drive to act as a Group Share Drive.
Google Hangouts
Looking for an alternative to Skype? Google Hangouts is actually a great and well-performing option for audio and video meetings. In case you use Slack, it can easily be integrated and simplify your working life.
Chrome Remote Desktop
Chrome Remote Desktop allows you to access your computer securely from your phone, tablet or another computer. Essentially, this means you can access your machine from anywhere, at any time. You can access your computer by typing in an access URL into a web browser or download the mobile app for iOS and Andriod.
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Communication
Communication is one of the most important but also most challenging parts of working remotely. Not being in the same office as your team members or clients can be a true issue. The following remote work tools help you stay connected efficiently.
Zoom
Zoom is a cloud-based platform for video and audio conferencing, mobile collaboration, and simple online meetings. Zoom's web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices.
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Primary support is provided by ETS - Enterprise Technology Service Center (http://etsc.ucsb.edu/ | 805-893-5000)
Slack
Slack is one of the most popular remote work apps out there. Some people who use it would probably refer to it as a religion rather than anything else. The real-time chat allows you to stay in touch with your team members. You will also find hilarious gifs, handy chatbots and countless of integrations to cut down on your emails.
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NOTE: while several departments do have contracts with Slack, most UCSB community members are not covered by said contracts and will be using the free version unless they choose to buy in. |
Jing
When you want to explain a task to a coworker who is not right next to you, it can get tricky. Jing is a lightweight solution that allows you to create screencasts of up to five minutes. You can then upload it and get a shareable link. Less time consuming and confusing than emails or screenshots.
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NOTE: Jing is actually a suite of tools, some are free, some are not, most have free base features but require payment to use everything. Be sure to check out their read-me page first before using. |
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Feedback
When you manage a remote team, having great communication tools sometimes isn’t enough. In case you need a quick feedback or want to check out the current team’s sentiment, here are some tools for you.
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Note: Professors, Staff and Students please be aware that Google, Gauchospace and Gradescope have poll and survey functionality built in. The below are just additional options with no support provided by any department at UCSB. |
Doodle
Want to find the perfect time for the next team meeting or the opinion about a new decision? Doodle is a great tool to send out short polls of any kind and get a quick response.
OfficeVibe
OfficeVibe is a great way to monitor everyone’s satisfaction and happiness. The team members get regular direct messages with questions to answer about their overall mood, feelings towards the team and so on. The answers are then sent anonymously to the team leader (or whoever you put in charge).
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Time Tracking
If you are working fro multiple departments or need to bill to several accounts, you need a way to track your time so you can invoice properly.
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Please note that almost all the apps here are competitors to Google and Kronos Timekeeping, which are sponsored by UCSB. If you would like support, please use a sponsored application. |
Time Doctor
Time Doctor is a time tracking app. It lets you track the tasks you are doing and also reminds you to stay focused in case you get distracted by things like Facebook, YouTube or such. It integrates with many popular project management tools. A great way to stay productive!
Hours
Hours is a simple and clean tool to log all of your hours in one place. It gives you a visual timeline, reminders and reports. That’s it. No unnecessary features to distract you. Only focus on your hours.
Harvest
With Harvest you can track your team’s progress and run reports for tasks, team members or clients.
Teamweek
Teamweek lets you plan your time visually. The entire team can then view the activities in an open calendar. Nice design and intuitive to handle.
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