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Thunderbird is not considered a supported application by the Connect folks so all support is "best effort"
gContactSync is a third part add on and is not always updated consistently.

If gContactSync is not working this week, there are other methods that may work

Via gContactSync

You will need to go to the Thunderbird Menu and scroll to Add-ons

From there, you will want to search for gContactSync by entering it in the Search Add-ons box in the upper right hand corner:

Hit Enter and it will list off Add-ons, the one you will want will look like this:

Click on the Install button on the right of this.  In a moment, you will see some text on this bar saying you will need to restart Thunderbird with a Restart now link next to it:

Click on Restart now and let Thunderbird restart.  When it comes back up, it will show the following window:

Confirm the account it should sync with, (IE: Your UCSB Connect Email) and click Next.

This will bring up a Google Authentication window:

Enter your UCSB Connect Email and click on the Next button.

Next, it will want to confirm that you wish to allow gContactSync to manage your contacts.  Click on Allow.

Next, is just a confirmation of which Address book you want to synchronize on Thunderbird with which Groups and Contacts on your UCSB Connect Account and how you want the Sync to work.

Once that has been decided, just click on Finish to complete the setup.


UCSB Connect Contacts does not handle Thunderbird Lists (Group sending)

By default, the gContactSync system will auto sync Contacts every 2 hours.  If you wish to change this behavior, you will need to go into Address Book, go under gContactSync, Preferences and change the Synchronize Interval (minutes) from 120 to a lower or higher number.  We recommend no lower than 15 minutes.

You can use the Sync option to sync your contacts right that moment as another option.

Via UCSB LDAP as of Fall 2021

please note that these instructions only work from on campus IPs

On the Thunderbird window

Open Address Book window by

  • Clicking the Address Book icon, OR,
  • Pulling down Tools menu and selecting Address Book

Open the Directory Server Properties window by

Pulling down the File menu, select New menu, select LDAP Directory

However this only works via advanced search. simple search in the compose window returns blank addresses or errors

To actually see contacts, go to the address book > edit > search address
This is a known bug that has been reported to the Connect folks

Generic instructions taken from http://hep.ucsb.edu/ldap/:

Input

Name: [anything]

Hostname: [look at the list below]

Base DN: [look at the list below]

Port number: 389 (default)

Bind DN: [blank]

Institutions

Hostname

Base DN

Argonne

ldap.anl.gov

o=Argonne National Laboratory, c=US

Brookhaven

ldap.bnl.gov

o=Brookhaven National Laboratory, c=US

Case Western Reserve

ldap.case.edu

ou=People,o=cwru.edu,o=isp

CERN

ldap.cern.ch

o=cern,c=ch

Columbia

ldap.columbia.edu


Cornell

directory.cornell.edu

ou=People,o=Cornell University,c=US

FNAL

ldap.fnal.gov

o=fnal

Harvard

phonebook.harvard.edu

o=Harvard University, c=US

Lawrence Livermore

ldap.llnl.gov

o=Lawrence Livermore National Laboratory, c=US

MIT

ldap.mit.edu

dc=mit,dc=edu

NYU

ldap.nyu.edu

o=New York University,st=New York,c=US

Princeton

ldap.princeton.edu

o=Princeton University,c=US

SLAC

ldap.slac.stanford.edu


Stanford

ldap.stanford.edu

cn=people,dc=stanford,dc=edu

UC Berkeley

ldap.berkeley.edu

ou=people,dc=berkeley,dc=edu

UC Davis

ldap.ucdavis.edu

ou=People,dc=ucdavis,dc=edu

UC Irvine

ldap.service.uci.edu

ou=University of California Irvine,o=University of California,c=US

UC Riverside

ldap.ucr.edu

ou=persons,dc=ucr,dc=edu

UC San Diego

ldap.ucsd.edu

o=ucsd

UC Santa Barbara

ldap.ucsb.edu

o=ucsb

UC Santa Cruz

ldap.ucsc.edu

o=ucsc

U of Calgary

directory.ucalgary.ca

o=ucalgary.ca

UCLA

ldap.ucla.edu

ou=person,dc=ldap,dc=ucla,dc=edu

U of Chicago

ldap.uchicago.edu


U of Minnesota

ldap.umn.edu

o=University of Minnesota, c=US

USC

ldap.usc.edu

o=usc.edu

Via Contacts Apps for Various OS

please see https://support.google.com/contacts/answer/2753077 for the latest version of the below

On a Mac computer

  1. On your Mac computer, open System Preferences.
  2. Click Internet Accounts.
  3. Click Google.
    Note: To use a different account, in the bottom left, click Add Add and then Google
  4. Enter your email address and password. Click Next.
  5. Check Contacts.
  6. Click Done.

On a Windows 10 computer

  1. On your Windows computer, open Settings.
  2. Click Accounts and then Email & App Accounts and then Add an Account and then Google.
  3. Enter your email address and password.
  4. Review the permissions, then click Allow.
  5. Click Done.

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