Common Account Expiration Questions and Answers

The UCSB netid is the username used to sign-in to campus wide services and applications available to the UCSB community.

Netid's are based on UCSB Identity records, which are automatically created for students, faculty, and staff. Campus affiliates and visitors may also have Identity records created to provide for access to UCSB netid based services.

If you need a UCSBnetID renewal please speak to either your home department or Enterprise Technology Services ETS/ITS. The College of Engineering and Engineering Computing Infrastructure (ECI) generally do not have the ability to renew UCSBnetIDs.

for more information see: https://www.identity.ucsb.edu/

The College of Engineering Account is how you sign onto engineering computers, get access to software and help.

It is different from your UCSBnetID, which is at the campus level.

See Who is eligible for an account on College of Engineering computers? and Computer Use Policy

NO, You will have multiple accounts during your time at UCSB. While many of them will use the same connect.ucsb.edu portal to access their emails, on the back end, they are still separate and can have separate usernames, passwords and expiration dates. When you create a CoE account, you are automatically granted a Connect account by default if you do not already have one, or have an engineering aliases added to your Connect account if you already have a Connect account.

UCSBnetID = campus level services, Connect = campus wide email, CoE = College of Engineering level services. A few departments such as ECE still have departmental accounts separate from CoE for departmental level services.

To see your current CoE information, please login to: https://accounts.engr.ucsb.edu/maintain/login

No, expired CoE accounts are archived but not immediately deleted. Its possible to sign up for classes in a future quarter and have your CoE account unarchived, reactivated, and extended to the end of the new quarter assuming less than 1 school year has passed since your account was expired.

This will depend on which exact account is expiring. Please read all notices carefully and first verify they are actually from the account in question. Due to large amounts of spam and scams, if you have any questions, it may be better to not click any links in emails and instead go to the websites of the accounts in question directly.

• UCSBnetIDs - please talk to your home department or Enterprise Technology Services ETS/ITS. The College of Engineering and Engineering Computing Infrastructure (ECI) generally do not have the ability to renew UCSBnetIDs.

  • UCSB Identity Homepage: https://www.im.ucsb.edu/

• CoE - ECI can help you if you email help at engineering dot ucsb dot edu

  • To see your current CoE information including expiration date, please login to: https://accounts.engr.ucsb.edu/maintain/login

• Departmental and service accounts - please talk to the department or service who originally provided the account to you.

• UCSBnetID - rolling expiration date based on enrollment or employment or other affiliation with UCSB.

• College of Engineering (CoE) - 30 days (1 month) after UCSBnetID expires assuming you are actively enrolled in CoE class or research units. For employees and affiliates, when your contract is renewed, your CoE expiration date can be manually set to be 30 days after the end of said contract. Please note that when you renew your UCSBnetID, such as getting a contract extension, we are not automatically informed unless you ask us to be informed. We can manually set expiration dates, but please note that UCSB policy is that all accounts have to have expiration dates. Accounts cannot be extended 'indefinitely' or "to graduation". Please see https://ucsb-engr.atlassian.net/wiki/spaces/EPK/pages/575373570/Account+Extension?src=search

• Umail - not all students have umail accounts since they are provided by the College of Letters and Sciences. Umail expiration date is 13 months after UCSBnetID expiration as they do not provide any form of manual extension or alumni forwarding.

• Google Connect - expires when the last alias is removed. If you only have a CoE account it will have the same expiration date as your CoE account. If you have a umail alias, Connect generally will expire a full year after CoE expiration when your umail expires.

If you have some other alias such as Umail, then your Google Connect account will continue to work after CoE expiration. You will not have access to CoE resources nor will you have access to your CoE aliases but the rest of your Google account should be unaffected.

If you do not have some other alias, then yes, when your CoE account is expired it may trigger Google Connect expiration as well. That is why we warn students whose CoE accounts are expiring that they may loose access.

Automatic CoE extensions are based on affiliation with UCSB via class or research units or major. Please note that there can be up to a 2 week delay between when you enroll in classes and when you show up as enrolled in the Registrar’s database. If you are not a CoE major and not taking CoE classes, your account will eventually expire. Working with a professor on projects, papers, research, etc.. does count as “affiliation with the College of Engineering” and you can request a manual account extension. Please see https://ucsb-engr.atlassian.net/wiki/spaces/EPK/pages/575373570/Account+Extension?src=search