Zoom Webinars and Advanced Hosting Features

Zoom standard meetings are limited to 100 participants and do not have many features enabled by default. Here are some helpful hints to allow you to organize and control larger meetings.

A small reminder that the Engineering Computing Infrastructure (ECI) is not directly responsible for the Campus Zoom instance and we can only give Best Effort Support with regards to Zoom. Please also note you DO NOT need to use the campus VPN to use Zoom. For detailed help, please see https://support.zoom.us/hc/en-us or Submit a self-service request to the campus Zoom folks at: ithelp.ucsb.edu then choosing zoom as the help category.

Please note there are effectively three versions of Zoom:

1) The web browser based version that can only be used to join meetings and does not require anything beyond an invite link: https://ucsb.zoom.us/join

2) The web version with full functionality that only requires you to sign in with your UCSBnetID.  https://ucsb.zoom.us/  then click Host a Zoom Meeting

3) The client version that has to be installed by a person with Administrator rights to your computer. 

Webinars and Advanced Hosting Features

Step-by-step guide

Before sending in a ticket, please take these steps to enable the use of advanced features

  1. Please make sure you are either using the full functionality web version at https://ucsb.zoom.us/ or download the full client at  https://zoom.us/support/download  
  2. Enable advanced features by signing in with your UCSBnetID at https://ucsb.zoom.us/ then going to the settings tab
    1. Polling is disabled by default, by enabling polling, you can create polls under the meetings tab to use in a specific meeting.
      1. More in depth instructions available at Zoom Polling or https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-meetings#h_90771265-fee5-4dda-8ae6-981dcb6760e0
    2. File transfer and feedback are also disabled by default and can be enabled in settings and configured under meetings.
    3. Recording by default is to your local computer, you can enable addition features like saving to cloud, auto-saving chats, end of meeting surveys, etc..
    4. Nonverbal feedback is partially disabled, many reactions are limited to meetings with a set number of guests and are not accessible in small meeting unless otherwise enabled.
      1. By enabling "Nonverbal feedback", reactions, and close captioning, you can enhance your participants ability to participate without disrupting the meeting by speaking.
      2. Some example reactions not enabled in small meetings by default are: yes, no, stop, faster, slower, keep hand raised till answered, and emoticons.
    5. Additional accessibility options are available such as the ability to assign a participant as a "translator" or "interpreter", non-English language support, etc...
  3. ETS has webinar licenses for meetings of up to 1000 participants that are handed out "as needed" on a temporary basis.  please see support links at https://ucsb.zoom.us/

Support for the Above

Zoom Third Party Apps

(Not Supported by ANYONE Except Individual App Developers, Use at Own Risk)

ETS (Main campus IT) would like to inform you that as of Wednesday, November 17th 2021, the Zoom Apps Quick Launch Button feature will be available.

This feature allows users to launch third-party Zoom Marketplace applications within the Zoom Desktop client during a meeting.

This feature is available at the account level, disabled by default, but each user can turn on the feature if they choose. For more information about Zoom Apps, visit it.ucsb.edu/zoom/zoom-apps


The Messaging & Collaboration team does not support these apps.
Neither does any other IT organization including Zoom itself

To allow Zoom Apps to be visible in the desktop client for your use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Zoom Apps tab.
  4. Click the toggle next to Zoom Apps Quick Launch Button to enable it. The setting allows you to see the Zoom Apps button on the desktop client.

Some Zoom Apps require an active Zoom Apps Quick Launch Button. Each app’s documentation will state whether or not the user needs to enable the Zoom Apps Quick Launch Button.

Zoom apps you acquire through the marketplace supply customer support, documentation, and warranty information by the app developer.

If there is an issue with a specific app, please get in touch with the app developer.

The Messaging & Collaboration team does not support these apps
Neither does any other IT organization including Zoom itself