When you are using remote login or SSh, you will occasionally see warning messages, do not panic. Carefully read the warning message, often times instructions on how to resolve the issue are listed in the warning message.

Step-by-step guide

First determine the severity of the message. From least severe to most, messages can be informational, warning, and error.
Second determine steps to take to fix the issue, does the error message explain how to fix the error or give a code to look up?

Common Error Types

There are three common error messages that you will likely encounter. They are "spoofing" errors, "connection" errors, and "untrusted/misconfigured" errors

Spoofing Error Example

Example of the error message

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@     WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!      @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!
Someone could be eavesdropping on you right now (man-in-the-middle attack)!
It is also possible that the RSA host key has just been changed.
The fingerprint for the RSA key sent by the remote host is
e7:97:37:fd:30:e0:ac:86:5b:68:6e:4b:58:9c:55:f5.
Please contact your system administrator.
Add correct host key in /Users/<yourusername>/.ssh/known_hosts to get rid of this message.
Offending key in /Users/<yourusername>/.ssh/known_hosts:<#>
Password authentication is disabled to avoid man-in-the-middle attacks.

Solution:

This message is generated when you try to ssh to a remote host and the remote host settings, identification and/or operating system does not match what is in your computer's records. While this is a good security warning to pay attention to in most circumstances, it can also generate unneeded warnings.

At times, we rebuild the CSIL/Linux Computers due to keep the system up to date or due to an issue that required it to be rebuilt. This will change the computer's host key which your computer might not recognize.

For the most part, this is intended. To fix it, please do the following on your Mac or Linux computer:

Open up a Terminal window.
Type cd ~/.ssh/
You can either do:
1. mv known_hosts known_hosts.old
2. rm known_hosts
Try connecting to CSIL/Linux again, accepting the new host key.

NOTE

Please be aware, doing this will require you to accept the host key for systems you previously connected with as well.

Connection Error Examples

ssh: connect to host csil.cs.ucsb.edu port 22: Connection timed out

Solution: Check for typos then try another computer

This is essentially either a busy signal or a "computer does not exist" signal. Computers have limited processing power. If more than 6 normal users attempt to sign into a single CSIL computer at any time you will start seeing this message. Until someone signs out, you will not be able to sign in. The same error also shows up if a computer does not exist. If you attempt to sign into csil-49.cs.ucsb.edu you will get this error because there are only 48 CSIL computers. Always check for typos before entering a command in terminal. See: What are the names of the CSIL machines?

ssh: connect to host csil.cs.ucsb.edu port 22: Connection refused

Solution:When you are trying to connect to...

This message means you are being blocked by the computer's firewall. The most common reason is because you had too many failed logins.

Untrusted Error Examples

Warning: untrusted X11 forwarding setup failed: xauth key data not generated
Warning: No xauth data; using fake authentication data for X11 forwarding

Solution: check your connection command then check your settings.

This is related to flags you can declare when you try to ssh. Two common flags are -X and -Y

Both options have to do with X11 forwarding which can be enabled on the CSIL computers. This means if you enable X11 on the non-CSIL computer, you can use a graphical client through your SSH session (i.e. use the matlab GUI instead of only the command line).

If you use ssh -X remotemachine the remote machine is treated as an untrusted client. So your local client sends a command to the remote machine and receives the graphical output. If your command violates some security settings you'll receive an error instead. This is the preferred/default setting for most programs due to security concerns.

But if you use ssh -Y remotemachine the remote machine is treated as trusted client. This last option can open security problems. ONLY DO THIS IF YOU TRUST THE REMOTE MACHINE Because the other graphical (X11) client can sniff data, take screenshots, do keylogging and other nasty stuff, this setting is not enabled by default on most machines.

If you ssh into CSIL, have X11 enabled and do not use one of the above flags, you might get the above warning message. It is simply the computers way of saying that it failed to set up untrusted X11 forwarding because the settings on both ends do not match.

Untrusted Error: permissions variant

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@         WARNING: UNPROTECTED PRIVATE KEY FILE!          @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Permissions 0644 for '/cs/student/yourusername/.ssh/id_rsa' are too open.
It is required that your private key files are NOT accessible by others.
This private key will be ignored.

Solution: check your permissions on your private key and authorized_keys files

Some operating systems create files that by default are world readable, this is generally not a good security practice and should be changed.

Note

Please be aware that you want your keys to be as secure as possible. Just as you do not give other people your passwords, you should not let other people read your keys.

First navigate to the file listed in the error message, for the above example that will be '/cs/student/yourusername/.ssh/'

You will then want to use the command 'ls -al' to see your current permissions.

permissions will be in three groups, in order:

owner: who owns the file
group: groups the owner belongs to, for example student
world: everyone else on the entire planet who is not covered by the first two sets of permissions

Permissions will also be in three types:

r for read permission;
w for write permission;
x for execute permission.

It is also possible to have permissions represented by a number 0 to 7 with 0 being no permissions (---) and 7 being all permissions (rwx)

example commands to set world permissions to "0" no read, write, or execute permissions while leaving owner with "6" read and write permissions.

 $ chmod 650 authorized_keys
 $ chmod 600 id_rsa

Quota Error(s)

Warning: insufficient quota

or

Warning: over quota

or

usr/bin/xauth: error in locking authority file /cs/student/example_student/.Xauthority

Solution: All accounts at UCSB has a quota, a limit on how much spare and files it can use. Going over quota means your system does not have the ability to write to the files it needs to write.

In the interest of space we have this and its troubleshooting steps as a separate article: Why can't I login graphically? : Going over quota

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