Issues with UMail
Problem
You are having issues with your umail(.ucsb.edu) account.
Answer
Unfortunately, ECI and the College of Engineering has no control or access with the UMail system.
UMail Support is located here:
http://www.umail.ucsb.edu/help
Note
UCSB's umail system has migrated to UCSB Connect at the end of Summer of 2018.
Support for umail will be handled by Connect Support at http://www.connect.ucsb.edu/help/request
For more information, please refer to http://www.umail.ucsb.edu/u-mail-migration
Expiring Umail Accounts
- The self serve portal https://www.umail.ucsb.edu/usage/deactivation only extends umail, nothing else
- For graduating CoE students you might want to consider Alumni Forwarding
If you are a post-doc or other non-traditional student and receive an email stating your umail is expiring, but still need said email for educational related purposes, you will have contact your primary department
- If you need access to any other service that uses a UCSBnetID to sign in, you will have to renew your UCSBnetID at your home department
- Your home department is either your primary academic department or for those getting paid, the department whose funds are paying you
- ECI and the College of Engineering are not considered home departments by UCPATH or PAYROLL, for UCSBnetID renewals we can only direct you to your home department.
Related articles