Forgot UCSBNetID and/or Password
Issue
You forgot your UCSBNetID and/or Password.
Resolution
Students - The UCSBNetID and password is the same as your umail username (i.e. <username>@umail.ucsb.edu) and password.
Faculty/Staff - Your UCSBNetID is the same as your STAR Login.
If you still cannot remember your UCSBNetID password, you can reset it at the UCSB Campus Identity Manager website here:
https://im.ucsb.edu/idm/manage
If you still are having problems with your UCSBNetID, you should contact Enterprise Technology Services at:
Phone:
- Students - 805-893-4357
- Faculty/Staff - 805-893-5000
Email: help@identity.ucsb.edu
Student Support Centers:
- Phelps 1521
- HSSB 1203
- Psychology East 1804
- Music 1401